Lines are open Monday to Friday
8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls may be recorded.
Do you need to get in touch with us?
If you need to speak to us, find out how quickly and easily below.
What do you want to do?
Talk to us
- Make a change - change your name, address, vehicle or contact details.
- Renew my policy - just call us and we can help.
- Cancel my policy - we'll be sorry to see you leave us.
Buy Breakdown Cover
Buy online or call us.
Lines are open Monday to Friday
8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls may be recorded.
Make a complaint
Tell us if you’re not happy with our service.
Please include your policy number in all correspondence.
Lines are open Monday to Friday
8am - 8pm, Saturday and bank holidays 9am - 5pm, Sunday 10am - 4pm.
For Text Phone first call 18001. Calls may be recorded.
If you prefer, you can write to us: The Customer Relations Manager, Britannia Rescue, County Gates, Bournemouth, BH1 2AT.
Have you broken down?
Car won't start? We're here for you. Give us a call and we’ll get someone out to you as soon as possible.
Lines open 24 hours, 7 days a week (calls may be recorded).
Lines open 24 hours, 7 days a week (calls may be recorded).
From Europe call: +44 (0)1484 435 806
